Grievance Officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and earlier IT (Intermediary Guidelines) Rules, 2011, the following officer has been designated to receive and act on user grievances regarding content on this website.

How to raise a grievance

1. Email the Grievance Officer at the address above.
2. Include the URL of the page or content you are complaining about.
3. Describe the issue clearly (factual error, copyright concern, misuse of your name or image, etc.).
4. If you are reporting unlawful content, share enough detail for us to assess it without delay.

We acknowledge complaints within 24 working hours and resolve them within 15 working days. For matters that we cannot resolve, we will explain why and, where relevant, point you to the appropriate authority.